Users can purchase through the company's official authorized e-commerce platform stores (such as Tmall and JD flagship stores), offline authorized distributors, and brand specialty stores. To ensure the purchase of genuine products, it is recommended to choose legitimate channels and avoid purchasing through unauthorized third-party platforms or individuals to prevent the purchase of counterfeit and inferior products.

All Mocha pot products of the company offer a one-year free warranty service, calculated from the date of purchase. During the warranty period, if the product malfunctions due to its own quality issues, the user can enjoy free repair or replacement of parts services with the purchase voucher. The company provides paid repair services for products that are intentionally damaged, improperly used, or beyond the warranty period.

If there is slight rust, you can first use a soft cloth dipped in a small amount of edible white vinegar or baking soda solution to gently wipe the rust area, then rinse with water and wipe dry. After daily use, keep the pot dry and avoid prolonged immersion in water. When storing, place a dry soft cloth inside the pot to absorb moisture, which can effectively prevent rust from forming.

The sealing ring is a vulnerable component, so it is necessary to avoid contact with oil stains and sharp objects during use. Clean the sealing ring promptly after each use to remove residual coffee grounds; When not in use, store the pot body and base separately to avoid long-term deformation of the sealing ring under pressure; If aging, cracking, or decreased sealing performance is found in the sealing ring, the original sealing ring of the same model should be replaced in a timely manner to ensure the normal use of the Mocha pot.

After use, the heat source should be disconnected in a timely manner. After the pot body cools down, the various components should be disassembled and rinsed with warm water. For residual coffee grounds, a soft bristled brush can be used to gently scrub the filter and pot cavity, avoiding the use of hard tools such as steel wire balls to prevent scratching the inner wall. After cleaning, dry off the moisture and keep all components dry to prevent rusting. Pay attention to the electrical parts of the intelligent temperature controlled Mocha pot to avoid water ingress and can be wiped clean.

The portable mini Mocha pot bottom is designed with a heat collecting ring structure, suitable for various outdoor heating methods, including charcoal fire, card stove, alcohol stove, etc. When using, be careful to place the Mocha pot on a stable heating source, avoid tilting, and do not let the flame exceed the bottom range of the pot to prevent damage to the pot body.

The intelligent temperature controlled Mocha pot supports temperature adjustment of 70-100 ℃. Shallow roasted coffee beans have high acidity and fresh flavor. It is recommended to set the temperature to 88-92 ℃; Moderately roasted coffee beans have good balance and can be set at 90-94 ℃; Deep roasted coffee beans have a strong bitterness and rich aroma, and the recommended temperature is 92-96 ℃. Users can easily set the desired temperature through the pot side display screen and adjustment buttons.

Before the first use, all components of the Mocha pot should be disassembled and thoroughly cleaned with clean water to remove any impurities that may have remained during the production process. After cleaning, it can be boiled 1-2 times with water and a small amount of coffee powder (or only water) according to the normal cooking process to remove the metallic smell of the new pot, and then it can be used normally.

The classic stainless steel mocha pot is made of 304 stainless steel and is integrally stretched and formed; The portable mini Mocha pot is made of lightweight aviation grade stainless steel, which reduces weight while ensuring strength; The main body of the intelligent temperature controlled Mocha pot is also made of 304 stainless steel, and the lid is made of high-temperature resistant transparent glass. The silicone parts that come into contact with food are all food grade high-temperature resistant silicone, and all materials have been certified for safety.

Very safe. All Mocha pots in the company are made of food grade 304 stainless steel material, which has undergone strict safety testing and meets the national standards for metal materials in contact with food. This material has good corrosion resistance, high temperature resistance, and will not release harmful substances, ensuring the safety and hygiene of the coffee making process.